Privacy Policy
Last Updated: November 2026
Duvereign E-Books respects the privacy of its customers and visitors. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit https://duvereign.com or purchase products through our website.
By using our website, you acknowledge the practices described in this policy.
1. Information We Collect
We may collect personal information that customers provide when using our website, including:
- Full name.
- Email address.
- Phone number.
- Billing and order information.
- Payment confirmation and transaction references.
- Information submitted through contact forms or customer enquiries.
We may also collect certain technical information automatically when you visit our website, such as browser type, device information, IP address, pages visited, and website usage data.
2. How We Use Your Information
Information collected through our website may be used to:
- Process and manage customer orders.
- Confirm payments and maintain transaction records.
- Deliver purchased e-books and digital products.
- Respond to questions, complaints, and support requests.
- Communicate important information about purchases.
- Maintain website security and prevent fraudulent activities.
- Improve website performance and customer experience.
- Meet applicable legal and regulatory obligations.
We only use personal information for purposes that are relevant to our business operations and permitted by applicable law.
3. Payment Information
Payments made through our website may be processed by third-party payment service providers.
Where third-party payment services are used, payment information is handled according to the relevant provider’s privacy and security practices.
Duvereign E-Books does not intend to collect or store customers’ full payment card credentials unless a specific payment arrangement requires it and appropriate safeguards are in place.
Customers should review the privacy policies of the payment providers they use.
4. Sharing of Personal Information
We do not sell customers’ personal information.
We may share relevant information with trusted third parties where necessary to operate our website and fulfil customer orders. These may include:
- Payment processing providers.
- Website hosting and technical service providers.
- Digital delivery or communication service providers.
- Professional advisers and relevant authorities where legally required.
Information shared with service providers should be limited to what is reasonably necessary for the relevant purpose.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve performance.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect how some parts of the website function.
Where required, we will obtain consent before using non-essential cookies.
6. Data Storage and Security
Duvereign E-Books takes reasonable steps to protect personal information against unauthorized access, loss, alteration, disclosure, or misuse.
These measures may include appropriate technical and organizational safeguards.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order management, recordkeeping, and applicable legal requirements.
7. Your Privacy Rights
Subject to applicable laws, customers may have the right to:
- Request access to their personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where legally permitted.
- Object to or request restrictions on certain processing activities.
- Withdraw consent where processing is based on consent.
- Raise concerns about how their personal information is handled.
To exercise these rights, please contact us using the details provided below.
8. Third-Party Websites
Our website may contain links to external websites or services.
These third-party websites operate independently and may have their own privacy policies and practices.
Duvereign E-Books is not responsible for the privacy practices or content of external websites. Customers should review the relevant policies before providing personal information to those services.
9. Children’s Privacy
Our website is not specifically designed to collect personal information from children without appropriate authorization.
Where a parent or legal guardian believes that a child has provided personal information improperly, they may contact us to request that the matter be reviewed.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business operations, website functionality, or applicable legal requirements.
Any changes will be published on this page with an updated revision date.
Customers are encouraged to review this page periodically.
11. Contact Us
For questions, requests, or concerns relating to this Privacy Policy or the handling of your personal information, please contact:
Business Name: Duvereign E-Books
Address: 3, Eleven Adusei Street, Opposite Mr J Driving School, Agboogba, Accra, Ghana.
Phone: 0560831410
Email: [email protected]
Website: https://duvereign.com